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Galaxy Note 7 battery issue News

12 Sep 2017

Indian users trust Samsung even after Galaxy Note 7 debacle: Survey

According to a survey conducted by market research firm IPSOS, nine out of 10 Samsung Galaxy Note users in India said they were satisfied with their device.

Samsung Electronics

27 Dec 2016

Battery fiasco: Samsung retrieves 90% Galaxy Note 7 phones in S Korea

Samsung Electronics said on Tuesday that it has retrieved over 90 per cent of the fire-prone Galaxy Note 7 smartphones sold in South Korea, leading the company to consider software upgrades to further limit the battery-charging capability.

27 Oct 2016

Samsung Note 7 battery fiasco: Probe results to be come at year-end

Samsung Electronics and battery supplier Samsung SDI expect to announce the results of their probe into the cause of fires in some Galaxy Note 7 smartphones late this year, a SDI executive said on Thursday.

27 Oct 2016

Samsung says Note 7 probe open to `all possibilities`

Samsung on Thursday acknowledged technical problems that killed off its Galaxy Note 7 may extend beyond its battery, and vowed an ongoing probe would examine all elements of the flagship smartphone.

Samsung class action lawsuit

25 Oct 2016

Samsung Group's prestige takes another hit over lawsuit

A South Korean law firm said Tuesday that it expected thousands more people to join a class action lawsuit seeking compensation from Samsung over its combusting Galaxy Note 7 smartphones.

19 Oct 2016

Galaxy Note 7 crisis: Samsung faces potential class action in US

Samsung Electronics Co Ltd`s US unit is facing a proposed class action lawsuit from three Galaxy Note 7 customers, according to a filing in a federal court in Newark, New Jersey.

12 Oct 2016

Samsung cuts Q3 operating profit guidance on Note 7 impact

Samsung Electronics Co slashed its quarterly profit estimate by a third on Wednesday, soaking up a $2.3 billion hit from ditching its flagship smartphone in what could be one of the costliest product safety failures in tech history.

Samsung Electronics

12 Oct 2016

Samsung phone recall portends Android turf war

Samsung Electronics’s abandonment of the Galaxy Note 7 due to safety concerns will likely touch off a turf war among Android smartphone makers, analysts said, presenting them a rare opportunity to gain share but with less room for archrival Apple Inc.

11 Oct 2016

Samsung likely to permanently halt Galaxy Note 7 sales

Samsung Electronics Co Ltd will likely stop selling its Galaxy Note 7 smartphones permanently following the latest halt of sales and production, South Korea`s Hankyoreh newspaper reported on Tuesday citing unnamed sources.

11 Oct 2016

Samsung Galaxy Note 7 battery fiasco: What lies ahead?

Samsung Electronics` worst-ever recall could cost the company as much as $17 billion after it halted sales of its flagship Galaxy Note 7 for a second time, spelling an almost certain end for the ill-fated premium model.

11 Oct 2016

Burger King employee struggling with burning Galaxy Note 7

A YouTube video showing an oven-gloved Burger King employee struggling with a burning Galaxy Note 7 has become viral.

29 Sep 2016

Samsung says over 1 million people globally using Note 7 with safe battery

Samsung Electronics Co Ltd, the world`s biggest smartphone maker, said on Thursday more than 1 million people globally are now using Galaxy Note 7 smartphones with batteries that are not vulnerable to overheating and catching fire.

20 Sep 2016

Galaxy Note 7 battery issue: Has Samsung done enough to restore customer confidence?

Samsung Electronics is urging consumers worldwide to stop using Galaxy Note 7 smartphones immediately and exchange them as soon as possible.

14 Sep 2016

Samsung to cap Note 7 battery charge in South Korea via software update

Samsung Electronics Co Ltd, which has urged users of its Galaxy Note 7 smartphone to turn them in due to fire-prone batteries, said it will perform a software update in South Korea that limits the devices` charge to 60 percent.

Samsung Electronics

13 Sep 2016

Samsung quick fix for Note 7 is no full recharge

Reports say Samsung plans to issue a software update for its recalled Galaxy Note 7 smartphones that will prevent them from overheating by limiting battery recharges to under 60 per cent.

Samsung Electronics

13 Sep 2016

Galaxy Note 7 recall: Samsung to launch apology ad

Samsung Electronics on Tuesday said it will launch media advertisements to apologise for the "discomfort and concern" caused due to the ongoing global recall of its Galaxy Note 7 smartphones, Yonhap news agency reported.

09 Sep 2016

US regulator tells air passengers not to turn on Galaxy Note 7 phones

Airline passengers should not turn on or charge their Samsung Electronics Co Ltd Galaxy Note 7 smartphones during flights or stow them in checked baggage due to concerns over the phone`s fire-prone batteries, the US Federal Aviation Administration said.

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