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14 Feb 2022

Outsourcing India: Its Challengers

The prospect of India losing the BPO crown might seem unlikely. But increasing diversity and specialism within the sector will mean that outsourcing to India may no longer be the default choice for some types of work like customer service.

04 Nov 2015

Sebi invites bids from BPOs to set-up helpline agency

Markets regulator Sebi has invited bids from BPOs and call centres to set-up helpline service, where agents will attend investor calls on issues related to IPOs and commodity derivatives.

17 Jan 2015

Incentives for firms setting BPOs in small towns soon: Prasad

Government will soon finalise a policy providing incentives to companies for setting up BPOs in small towns of the country, Telecom Minister Ravi Shankar Prasad said here Saturday.

04 Jan 2015

Govt to finalise guidelines for BPOs in tier II & III cities

Government is in the final stages of formulating guidelines for setting up BPOs in small towns and cities in states like Uttar Pradesh, Bihar and Odisha.

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