Aviation Minister promises action after passengers complain CHAOS at Delhi International Airport

Civil Aviation Minister Jyotiraditya Scindia on Wednesday held a detailed discussion with various stakeholders, including heads of major airports in the country, on capacity, baggage and immigration issues, among others. The meeting was done after multiple complaints were made on social media platforms like Twitter highlighting chaos and long wait at the Delhi International Airport during peak hours. Several of these Twitter users, including some media personalities tagged Minister Scindia, who promised to look into the matter.

Following the same, in a series of tweets, the Minister said that several initiatives were outlined at the meeting that took place in New Delhi on Wednesday. "Held a detailed discussion with heads of all major Indian airports @CISFHQrs & Immigration officials on capacities deployed & those required at every point to process domestic & international passengers smoothly through the peak travel season," Scindia said in a tweet.

Held a detailed discussion with heads of all major Indian airports, @CISFHQrs & Immigration officials on capacities deployed & those required at every point to process domestic & international passengers smoothly through the peak travel season.

1/3 pic.twitter.com/LsszH41Dse — Jyotiraditya M. Scindia (@JM_Scindia) December 7, 2022

Plans for peak-hour capacity-based on passenger processing capacity at each major airport were outlined at the meeting while landing cards to be distributed on board and filled up prior to arrival, so as to minimise queues at immigration counters, he said in another tweet.

In another tweet, Scindia said that X-ray capacity for baggage will be assessed besides augmenting capacity of security manpower and hand baggage screening. Longer-term technology-related upgrades will also be undertaken for security and baggage drop off processing at the airports, he said.

The Delhi International Airport is the country's busiest airport for both domestic and international travel. Comprising of three terminals, the Terminal 3 is the only international terminal and handles international travellers as well. 

On the other hand, Mumbai International Airport also reported a fault in the server a couple of days ago, resulting in massive chaos at the airport. 

With PTI inputs